We are not just about software but also operations.  If you don't succeed, we don't succeed.

Since 1996, our company, Integrated Management Systems, has managed the labor of large, complex distribution operations.  We were the first company in the Pacific Northwest to offer pricing for labor outsourcing services based on production instead of hours worked.  This required us to develop methods to drive productivity levels higher in order make a profit.  We created weekly, group based incentives based on single variable production metrics.

This worked well initially, but in 2006, we began running a very large distribution operation for one of the world's largest retailers.  Due to the scale and complexity of the operation, single variable production metrics and group based incentives had only marginal success and we were forced to change our methodology.  We created a system where individual metrics were tracked per work process and incorporated multiple variables in the process mapping to create fair and consistent labor standards across all work processes.

The change in methodology created a dramatic increase productivity.  Over a 6 month period output per labor hour increased by over 100%.  Since then, the operation has consistently been the number one distribution facility in the retailer's supply chain.

Because of this success, our outsourcing clients requested to use our technology.  We made the decision to commercialize the product into a Software as a Service model and Labor Performance was born.

We are not just a technology company.  We understand operations.

Who We Are

Dean Dorcas, Founder and CEO: Dean graduated #1 in Economics and in the top 1% of his class from the U.S. Naval Academy. After spending five years as a commissioned officer in the Navy, Dean founded IMS with a former classmate, Dan Keto. Under their leadership IMS was awarded as one of Washington State’s fastest growing companies in 2007. Dean is recognized as a leading expert in designing effective Pay for Performance incentive systems for labor intensive operations. In 2002 he graduated from the three-year Owner/President Management Program (OPM) at the Harvard Business School. In addition to his professional and academic successes, Dean was also a National Motorcycle Champion and a national caliber rower. This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it this e-mail address is being protected from spam bots, you need JavaScript enabled to view it, (253) 220-2962.

Dan Keto, Founding Partner: A Distinguished Graduate in Economics from the U.S. Naval Academy and Graduate of Harvard Business School OPM, Dan spent his Naval career working for the National Security Agency as a Russian linguist and Cryptologic Officer. Dan joined Dean in founding IMS in the spring of 1996. This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it this e-mail address is being protected from spam bots, you need JavaScript enabled to view it , (253) 220-2962.

Karl Koehler, Managing Partner: Mr. Koehler joined IMS in February 2006 as the Managing Partner. Much of his experience in the logistics/transportations field came from his time employed at Door to Door Storage. He had contributed to all levels of the company from front line operations and management to corporate leadership. As General Manager (COO), he is responsible for all site operations, sales and marketing, City to City division, growth and human resources. For the two years prior to his role as General Manager, Mr. Koehler was Director of Operations. His responsibilities included managing all four markets’ financial performance, staffing and vendor relations. Prior to joining the corporate leadership, Mr. Koehler was the first permanent Market Manager in the San Francisco Bay Area Market. Prior to that assignment, he was the Market Manager for the Seattle Market. His market level experience included P&L responsibility, staffing, equipment procurement and vendor management amongst other duties. For the last six month years prior to his role at IMS, Mr. Koehler was General Manager at Hanson Bros. Moving and Storage. His responsibilities included Local/Interstate Moving and Storage operations (Northern division), the Portabox division, and the military household goods division. While in the Moving and Storage industry, he commenced his membership in the American Moving and Storage Association and was certified as a Certified Moving Consultant. Mr. Koehler graduated from the University of Washington (UW) with a Bachelor of Science in Physical Oceanography with a concentration in mathematics. Prior to his matriculation at the UW, he attended Eastern Oklahoma State and was a member Track and Field intercollegiate team competing in the 400 and 800 meters. This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it this e-mail address is being protected from spam bots, you need JavaScript enabled to view it , (206) 769-1373.