|
|
The fundamental building block of any labor management system is accurate and consistent performance metrics. Once the ability to measure each employee's performance has been created and consistent standards across all processes developed, the resulting information can then be used to transform your organization. It becomes instrumental in budgeting and forecasting, employee evaluations, pay for performance, risk mitigation, labor negotiations and client cost models.
Measuring performance accurately is both an art and a science. It is important to differentiate your metrics between various products or services. This usually requires multiple input variables to model various work processes. Because of the challenge and complexity to do this, most companies will usually just average a single variable of work done over a period of time, such as a week, month or quarter. This is fine for estimating direct labor costs, but it is ineffective when incorporated into a detailed performance accountability program because an employee's performance becomes more an issue of what projects they are assigned versus what they actually did.
Labor Performance has developed several easy-to-use, yet powerful, tools to help companies identify their direct labor costs across every product or service provided utilizing multiple input variables. This enables a company to create fair labor standards for all work done and eliminates the possibility of favoritism on work assigned by supervisors.
Labor Performance also has comprehensive quality tracking capabilities.
Several methods are provided for getting daily production and quality data into Labor Performance. This includes CSV file importing, direct API interface, or manual data entry from processes not tracked by your WMS. For organizations that are understaffed, Labor Performance even offers full administrative support and will do the data entry for you.
|
|